A passenger information system is an automated and programmed system for supplying public transport users with information about the nature and state of public transport service through visual, voice, or other media. The passenger information system (PIS) is the operating tool that includes information management on routes and their display via different display elements deployed at passenger platforms. The PIS solution inputs media data from a remote operator station with data, microphones, and intercoms and provides an output to a sound system, kiosks, digital signage displays, automatic voice passenger information, and a cloud-based server was running a passenger mobile app.
The global passenger information system market is growing at a CAGR of 16.59% during the forecast period, 2020-2027. The major factors are the growing demand for transit agencies to deliver reliable and accurate real-time transit information to passengers. Additionally, the rise in demand for intelligent public transportation systems and the increasing penetration of smartphones and other handheld devices with increased connectivity will spur the global passenger information system industry in the future periods. Furthermore, the advancements in the telecommunication sector to enable faster data transfer capabilities and rise in the adoption of the Internet of Things (IoT), cloud and big data technologies in the transportation sector is expected to witness remarkable growth of passenger information system. The increasing usage of advertising & information systems and a surge in urban population and traffic in public transportation systems are expected to propel passenger information systems’ demand over the coming years.
Moreover, the rise in the number of passenger journeys made annually by public transport mediums and rapidly growing transport infrastructure worldwide is positively impacting the market for the passenger information system. Furthermore, the rapidly expanding government initiatives for smart cities and smart transportation are fueling the demand for the passenger information system market. The growing efforts by transport IT solution providers to meet the demands of dynamic passenger information needs and various state-of-the-art information channels will bolster the growth of the global passenger information system market share. Additionally, the growing government initiatives to upgrade the information systems coupled with the high investments in intelligent transportation systems by private and public sector companies propel the growth of the passenger information system market across the globe.
The increasing demand for intelligent public transportation systems that offers real-time transit information for passengers is projected to drive the growth of the PIS market. Due to the increasing demand for the real-time information of passengers, transit agencies and transport service providers deploy PIS solutions and services to enhance passengers’ travel experience. Presently, the public transportation industry needs to increase overall operational efficiency and passenger retention. This can be attained by increasing passenger experience, thereby making their traveling management simple, safe, and time savings. Transport service providers upgrade their information systems by offering new features, such as real-time data availability and in-transit network connectivity, to increase passenger satisfaction. Furthermore, a rise in the use of real-time data by traffic authorities worldwide to solve traffic congestion issues, increase the capacity of busy roads and reduce journey times and reduce the chances of accidents will also drive the need for ITS. However, the high costs involved in implementing and maintaining the passenger information systems can hamper the market growth.
Based on the component, the global passenger information system market is segregated into solutions and services. Furthermore, the solution segment is segmented into display systems, announcement systems, emergency communication systems, mobile applications, infotainment systems, etc. The other segment includes passenger counting systems and video monitoring systems. The services segment is bifurcated into consulting, deployment and integration, and support and maintenance.
The solutions segment is estimated to witness the highest growth over the analysis timeframe due to the rising adoption rate of the display system by the end-users. It provides real-time visual information such as arrival and departure times in transits, advertisements, news, safety & emergency pop-ups, and several entertainment contents to effectively and immediately deliver the message to the end-users.
The services will grow significantly due to the rise in professional consultancy in emerging countries and the increasing number of different types of support programs by various vendors meant to meet passengers’ specific requirements and needs.
The global passenger information system market is categorized into onboard and in the station based on the location.
The onboard segment held a significant market share in 2019 and will gain maximum market revenue by 2027. It is attributable to its cost-effectivity and the exponential increase in smartphone usage and advancements in network infrastructure that enables transport authorities to provide timely status and updates to passengers about the next/previous stations or stops. In addition, PIS solutions also help provide advanced vehicle information, including precise arrival and departure information.
The in-station segment is poised to witness significant growth over the forecast period due to the rising use of passenger information systems in the station as it offers necessary travel information such as intermediate stations, possible delays, arrival/departure times, platform numbers, destinations, and others to passengers. Such displays possess an open communication protocol and are quite flexible to be easily incorporated into the current station management system.
The global passenger information system market is classified into railways, roadways, and airways & waterways based on the transportation mode. The roadways segment is expected to be the highest revenue share for passenger information systems during the forecast period. The segment growth is primarily attributed to the rising number of passenger traffic traveling via roadways transport, leading to increased passenger information system solutions. In addition, the increasing need for the management of the movement of vehicles to improve the reliability of public transportation networks by providing visibility into information on arrivals, departures, or routes for travelers to offer a hassle-free journey and offer safe services is expected to drive the market.
The railways will witness a lucrative growth rate in the estimated period due to the rising need for accurate and timely delivery of passenger information and an increase in the adoption of trains for reliable and safe service offerings and enhancing the overall transit operations.
Based on the functional model, the global passenger information system market is segmented into the multimedia display, audio systems, computing systems, networking and communication devices, video surveillance, content management system, and other functional models. The multimedia display segment will dominate the global passenger information system market by 2027. It is due to its ability to provide users a real-time analysis of the route and dissipate significant advertising information by using several content forms such as audio, video, text, and others displayed on screen and monitors. The information displayed using the multimedia system is widely accepted by disabled people and poorly informed people on the vehicle’s journey. These types of displays help effectively disperse useful information to the passenger regarding their mode of commutation.
The audio systems accounted for the largest share of the passenger information system market in 2019. It assists passengers in attaining relevant information and real-time data of public transport through voice.
The global passenger information system market is segmented into North America, Europe, Asia Pacific, South America, and Middle East & Africa by geography. North America is to project considerable growth over 2020-2026. It is due to leading players, high adoption of the latest technologies & network infrastructure, and rising government initiatives and spending in the public transport sector coupled to digitalize the information system.
The Asia Pacific will gain a prominent share of the passenger information system market by 2027. Due to the adoption of digitization in the transportation sector and high-speed networks, it is increasing focus on development in transportation infrastructure and the rise in smartphone adoption with mobile application-based passenger information systems.
Companies such as Advantech Co. Ltd., Cisco Systems Inc., Cubic Corporation, Hitachi Ltd., Huawei, Indra Sistemas S.A., Infax Inc., Mitsubishi Electric Corp., Alstom, Wabtec, Thales, Televic Rail, ST Engineering, Passio Technologies, Siemens, Teleste Oyj, DYSTEN, Lunetta, r2p, Indra, ICON Multimedia, Passio Technologies, LANCom, Simple way, EKE-Electronics, Medha Servo Drives, Quester Tangent, and LOT Group are the key players in the global passenger information system market.
By Transportation Mode
By Functional Model